Technical Support

The following online instructions are available to help you download your podcasts. You will need iTunes to install and run your podcasts. You may like to view our quick help guide when installing your files.

Technical guidance

To download a Revise on the Move podcast, you need a computer with a decent internet connection and iTunes.

iTunes is freely available from Apple.

Many of the Revise on the Move podcasts include integral images, that is to say, the image is essential to understanding the topic being discussed. Therefore, we strongly recommend that you view them on digital equipment with a screen, like a computer or video iPod, to get the most out of them.

To listen to the Revise on the Move podcasts you will need iTunes and speakers or headphones. Anyone with a computer connected to the internet can download and play the podcasts, as long as they have speakers or headphones and iTunes installed onto their PC or Mac.

Installation process

We recommend that you download and install the latest version of iTunes before downloading your podcasts - visit http://www.apple.com/itunes/download/

The following steps should help when using iTunes to download and use your podcasts:

  1. Check your email and find the message with a link to the download site.
  2. Log in using the details we have sent you and click the green arrow to download your podcasts; this will open up iTunes.
  3. In the iTunes library on the left, select 'podcasts'.
  4. You will now see a list of your purchased podcasts on the right. Next to each title you will see a small triangle.
  5. Click this once to expand the selection and reveal a button labelled 'Get all'.
  6. Click the Get all button to download the podcasts in their entirety.

For more help and support about using iTunes in general please refer to the Apple Support website - http://www.apple.com/support/itunes/

Technical Support Helpdesk

If you are having trouble either during the installation process or once your podcasts have been downloaded, please refer to the troubleshooting section on this site.

If you continue to experience difficulties you can contact our Technical Support Helpdesk at enquiries@lettsandlonsdale.co.uk or call 015395 64914.